We have seen a rise in Microsoft Scams. Please beware when calling tech support. These scams are coming in as fake error messages on websites you visit, looks as if your browser is put in full screen mode and then will display a pop-up message that won't go away forcing you to contact the number provided on the pop-up. Keep in mind that Microsoft does not send unsolicited email messages or make unsolicited phone calls requesting any personal or financial information. They also will not send a message or call you to provide technical support to fix your computer, unless you have contacted them first. If a pop-up appears or error message with a phone number, DON'T call the number. Messages from Microsoft do not include phone numbers. Microsoft also will never ask that you pay for support in the form of cryptocurrency like Bitcoin, or gift cards. If at any time you receive a message that is a scam please contact your local Sheriff's department or call the FTC at 1-877-FTC-HELP (1-877-382-4357) and report it right away. You can also visit the website of ftc.gov/complaint.

If at any time you are unsure of what they have been able to retrieve from your computer or you have given them your account information please contact us immediately.